![]() ![]() : CS1 maint: archived copy as title ( link) On Februthe company raised a $28 million Series C round from Menlo Ventures, CMEA Capital, Benchmark, and Michael Dearing. Liveops raised a $22 million Series B round on Apled by Menlo Ventures and CMEA Capital. ĬallCast (which merged with Liveops) raised a $1 million Series A funding round in January 2002 with funding from Scott Banister, Wendell Brown, Reid Hoffman, Josh Kopelman, and Bill Trenchard. Liveops is a venture backed startup that has received over $50 million in venture capital funding. In September 2017, Liveops named former COO, Greg Hanover, CEO. In December 2016, Keith Leimbach was named CEO. In December 2015, Liveops announced that Marlin Equity Partners would acquire the Liveops Cloud Platform business. In October 2015, Liveops opens new Agent Services headquarters in Scottsdale, AZ. In July 2015, Liveops relocated their headquarters from Redwood City, California to Cedar Park, Texas. In 2014, BlackBerry poached Marty Beard as their new COO and Liveops named former ShoreTel VP Vasili Triant as its new CEO. In 2011, Liveops named former Sybase president Marty Beard as its new CEO. In 2006, Liveops named former eBay COO Maynard Webb as its CEO. You get to dictate when and how often you commit to providing services.In 2003, Florida-based Liveops merged with California-based CallCast, renaming CallCast as Liveops, and moving its headquarters to Redwood City, California in 2004. Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Liveops is currently accepting applications in the following states: AK, AL, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Client opportunities may have additional requirements, including expanded client-specific certification.We have a variety of programs starting every week.Sign an Independent Contractor Agreement.The background check requires a $24.99 processing fee paid directly to our vendor.Complete an application to join Liveops Nation, which includes passing a background check.Liveops path to becoming an Independent Contractor Agent: Independent Contractors are responsible for expenses and control their profit and loss. Actual earnings may vary depending on client opportunity and support required. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour.Īs a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops’ clients, you will be responsible for your own tax obligations. You may also receive performance-based pay or other incentives. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Comfortable empathizing and remaining patient with difficult callersĪs an independent contractor, you will submit invoices and receive payment for completed services.Strong customer service and written skills.Computer skills including navigating multiple tabs, windows and systems.Minimum 1 year of phone based, customer service experience.Successful Independent Contractors will have the following skills: Managing multiple systems, programs, and screens simultaneously.Documenting details of calls and customer interactions.Quickly assessing customer needs and providing sound solutions.Conducting inbound/outbound customer service calls.Our Clients look for people who are comfortable: ![]() Enjoy the freedom and flexibility of being your own boss.Set your own schedule to work around your life.We are seeking Independent Contractor Agents to provide virtual services to our client’s customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support.Īs a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services.Īs an Independent Contractor Agent, you can: We’re ranked 2nd in Flexjob’s 2022 Top 100 Companies with Remote Jobsīuild a thriving work-at-home business providing remote customer service for top brands. Remote Work-From-Home Call Center Agents – Independent Contractor
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